The Customer authorizes the Repairer to inspect, diagnose, test, repair, maintain,
modify, or otherwise service the locomotive or other model railroad equipment identified on the applicable estimate, repair order, or invoice.
The Customer represents that they are the owner of the equipment or are authorized by the owner to request the work.
The Repairer may decline or discontinue work on any item if, in the Repairer’s judgment, the requested work is unsafe, impractical, uneconomical, beyond the Repairer’s capabilities, or likely to cause additional damage.

Unless otherwise agreed in writing, payment is due when the repair is completed and the locomotive is ready for return to the Customer.
The Repairer may require a deposit or advance payment for:
● Special-order parts;
● High-value parts;
● Extensive repairs;
● Custom work;
● Repairs expected to require substantial labor; or
● Any other work where the Repairer determines that an advance payment is
appropriate.
The Repairer requires payment in full before returning the equipment to the Customer.
Accepted payment methods are those made available by the Repairer, including cash, Venmo, CashApp, PayPal, or payment through Square Card Reader, or other payment methods designated by the Repairer.

If the Customer does not pay the completed invoice or make reasonable arrangements for payment and pickup, the Repairer may contact the Customer using the contact information provided with the repair order.
The Repairer may provide written notices concerning the unpaid balance and the
Customer’s obligation to retrieve the equipment.
If equipment remains unpaid and unclaimed, the Repairer may exercise any lien,
collection, or disposition rights available under applicable law.
The Repairer will not treat a locomotive as automatically abandoned or
automatically become its owner solely because a specified number of days has
passed.
Any sale, transfer, or other disposition of unpaid or unclaimed equipment will be
conducted only as permitted by applicable law.
The Customer remains responsible for any unpaid balance to the extent permitted by law.

Parts installed during a repair become part of the repaired locomotive unless otherwise agreed.
The Repairer may use new, used, refurbished, reproduction, aftermarket, or salvaged components when appropriate, provided the type of component is disclosed or reasonably understood from the estimate or repair order.
Special-order parts may be non-returnable. The Customer may be responsible for the cost of parts ordered specifically for the Customer’s locomotive even if the Customer later declines to complete the repair.
Unless otherwise agreed, replaced parts may be retained by the Repairer for disposal, recycling, warranty return, or other legitimate business purposes. If the Customer wants replaced parts returned, the Customer must request them before the locomotive is released.

The Customer authorizes reasonable testing and operation of the locomotive as
necessary to diagnose, repair, program, calibrate, or verify the requested work.
Testing may include operation on a test track, programming equipment, electrical testing equipment, or other appropriate equipment.
The Repairer will use reasonable care during testing but cannot guarantee that an aged or previously damaged locomotive will tolerate all testing or operation without revealing additional defects.

The Repairer will exercise reasonable care while Customer property is in its possession.
However, the Customer acknowledges that model railroad equipment may be fragile and may contain valuable, discontinued, or irreplaceable components.
The Repairer is not responsible for loss or damage caused by circumstances beyond the Repairer’s reasonable control.
Nothing in these Terms & Conditions is intended to waive rights or protections that cannot legally be waived.

If equipment is shipped to or from the Repairer, the Customer is responsible for properly packaging the equipment unless the Repairer has agreed to provide packaging services.
The Repairer is not responsible for damage caused by inadequate packaging supplied by the Customer or by a shipping carrier.
When the Repairer ships equipment to the Customer, shipping charges and any agreed insurance or special handling charges are the Customer’s responsibility unless otherwise stated.

The Repairer may photograph or otherwise document Customer equipment for
purposes of inspection, repair records, condition documentation, warranty claims, and protection against disputes concerning the condition of the equipment.
The Repairer will not publicly display identifying customer information without
permission.

Some model railroad equipment may be beyond economical repair or may have multiple unrelated failures.
Unless specifically guaranteed in writing, the Repairer does not guarantee that a repair will restore an item to factory-new condition or that a particular performance result will be achieved.
If the Repairer determines that further repair is not reasonably practical, the Customer will be notified and will remain responsible for charges already incurred.

For services performed in Iowa, these Terms & Conditions will be interpreted under the laws of the State of Iowa, except to the extent applicable law requires otherwise.

By approving an estimate, authorizing repair work, submitting equipment for repair, or otherwise requesting repair services, the Customer acknowledges that they have had an opportunity to review these Terms & Conditions and agree to them.